FAQ - Frequently Asked Questions

In this Frequently Asked Question section I try to answer to the most common questions.

FAQ - Ordering

Q.How do I order a record?
A.You can order records, by using the Paypal "Buy Now" or "Add To Shopping cart" buttons on this website. You can use the shopping cart for adding multiple records, or the Paypal buy now button to buy a Single album. Note that on combined shipments you can save money.

Q.How much are the Shipping and Handling Fees?

A.Unless specified otherwise on the item's listings, the prices do not include shipping and handlng fees.
You can estimate the shipping and handling fees below

Q.Do you have any references from buyers?
A.Yes, check out my EBAY Feedback

Q.Can I combine multiple albums ?
A.Yes - just add the records to your shopping cart.

FAQ - Shipping

Q.How much does it cost to ship the record(s) to my country?
A.Worldwide Shipping costs are included in the prices (except were noted otherwise)

Q.Which currency are the prices on your website?
A.All the prices on my website are listed in US$, email me if you need to know the price in your local currency.

Q.Will you ship to my country?
A.YES, I will ship to any country in the world . Italy and France require registered mail which costs an additional 6$

Q.When will you ship my item?
A.Items will be shipped same or next business day of confirmed payment receival.

Q. How long does it take to ship/transport the item?
Q. How comes that item has still not arrived?
A. The time to ship an item is for Europe 5-10 working days, and for the Rest of the World 10-15 working days. Take into account some delays may be caused by Legal holidays, customs processing etc. Specific shipping information to your country can be found on this Swiss Postal page

Q.How can I protect myself against lost or broken items?
A. ALL vinyl records are packaged in thick corrugated cardboard and professional mailers. Despite this protection, the Postal services are sometimes using their trucks to drive over the parcel and a occasionally a broken record can happen. To cover yourself against the risks of broken or lost items, you MUST USE for the optional insurance. Without this insurance I will not take any responsibility for lost or broken items.

FAQ - Payment methods

Q.How do I pay within Switzerland?
A. Payments within Switzerland can be made by direct payment to my Post-finance account. If you are using the red payment slip at the post-office, you must add CHF 1.20 for the costs charged by the post office.

Q.Do you accept cash in mail?
A.Yes, I will be happy to accept cash (USD, EUR, CHF) via registered mail. No coins please

Q.Can I make a direct bank-transfer?
A.Yes, You can make a direct-transfer to my bank account, bank's service costs MUST be charged to your own account.

Q.Do you accept Cheques/Money/Bidpay Orders?
A.Cheques and money orders are an uncommon payment method in Switzerland and my bank charges a $5 service fee for cashing these. If you want to use Cheques/money orders you MUST add $5 to the total costs.

FAQ - General Questions

Q. How do you grade records?
A. All records are visually graded under bright light, in case of doubt they will be play-graded as well. I trend to underrate (buyers are picky) my records and strictly according to Goldmine Grading for records. The records I have rated MINT, I have played, listened and enjoyed on my hifi-system.

Q. Can I have a high-resolution scan/photo of the record's label?
A. Yes, I will be happy to email you a high quality and high resolution digital photo of the record label or any other part of the album.

Q. Why are your initial prices so low?
A. I do NOT trade for profit. I sell my records on Ebay in order to fund my record collection. This allows me to sell my records at very low prices